Conflict Mediation for World Learning Academic Year Programs

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DescriptionCourt Dorsey and Debbie Lynangale perform a short skit to describe the conflict mediation process.

World Learning created this video to explain the rich complexities of intercultural communication. This may be especially relevant for those families and exchange students adjusting to one another during a homestay experience. Mediation Solutions in Brisbane

By understanding intercultural communication, those trouble spots can offer tremendous potential for self-reflection, learning, and growth.

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Mediation and Conflict Resolution Guidance

Conflict is a natural human experience and a powerful invitation to create safety, trust and intimacy with yourself and others.

When conflict is approached as an opportunity to engage in a creative dialogue and a collaborative resolution process it diffuses the natural human response to make someone else, or yourself, right or wrong.

When the stakes and emotions are high it can be beneficial to include a neutral person who supports the parties to hear one another, feel heard and explore common ground to work together in a cooperative, respectful and productive way.

Applying Conflict Resolution and Mediation to Cultic and Related Problems

Dott.ssa Cristina Caparesi;; Dott.ssa Raffaella Di Marzio; Patricia
Millar, M.A., Ph.D. Candidate; Moderator: Michael Kropveld

Session 1

What is Conflict Resolution and How Does It Differ from Mediation?

Patricia Millar

Conflict resolution (CR) is a broad term used to describe an array of different ways to address conflict between two entities, whether individual, group, or nation. When interests or ideologies collide, there are ways to move forward that are destructive and there are alternative ways to resolve disputes between human actors, hence
another term used interchangeably with CR, alternative dispute resolution (ADR). Mediation is a method for resolving conflict that involves a neutral third party. Several different approaches to mediation exist, each with different aims, including transformative, facilitative, and evaluative. Other forms of CR include negotiation,
diplomacy, and peace-building efforts.

Some Approaches to Mediation and their Application to Cultic Groups

Dott.ssa Cristina Caparesi

Cultic groups are the scenery for a lot of conflicts both in the inside among their members, and on the outside between cult members and society. In this talk I will describe some approaches to mediation which could be applied to cultic groups‘ conflicts in order to find long-lasting resolutions. The following approaches will be considered: family mediation; mediation for repairing relationships, mediation for cooperation.

1. Family mediation. This is a process through which a mediator helps a couple of ex-spouses to find long-lasting agreements for the education of their children and the right to visit them. This approach is particularly useful in the case of separation/divorce when one member of the couple stays in a religious/cultic group environment and the other one leaves. Finding agreements for the education of children and deciding ways to allow visits to the non-resident parent could prevent parental alienation syndrome.

2. A mediation approach for repairing relationships. This type of mediation applies in all cases where there is a traumatic event which has originated a break. In cultic groups traumatic events may contribute to peers‘ breaking from each other, as in the case of a family and cult member or ex-member/cult-member. In this type of mediation the two parties give their vision of the trauma-inducing situation, express opinions, and ask questions of one another; the mediator‘s role is to help each person find a new shared 47 vision of the event that includes the other person‘s account in a sort of a new narrative that will consider what is common to both of the parties involved.

3. Mediation of cooperation. This is a process of learning that facilitates cooperation among different subgroups of an organization/workplace. It is particularly suitable when systems with different cultural and organizational backgrounds have to cooperate for some reason, e.g., establishing a new organization (even temporary) with common roles and objectives, finding new frames of reference and new objectives, giving voice to all the parties involved, determining the final agreements. Cults, like any other organization, have their own culture, habits, roles that could produce conflicts whenever they have to relate with the outside world. Mediation is not always possible, nor does it always succeed. Much depends on the mediator‘s ability but sometimes also on the parties‘ will or the way the situation evolves.

Mediating to Settle Conflicts in Cultic Groups: Some Useful Methodologies

Dott.ssa Raffaella Di Marzio

This paper reports the author‘s experience giving volunteer assistance and information in a listening centre, and then through a Centre for Online Consultancy and Information in Italy. The paper covers nearly 15 years of experience and is addressed to people involved in cults, to relatives concerned about a loved one affiliated with a cult or new spiritual movement, and to people helping cults‘ victims. The paper gives an overall evaluation of the author‘s experience in mediation attempts among conflicting groups and/or people. The mediation process will be described in three different contexts:

Between concerned parents and affiliated children

Between families and NRMs that children joined

Between NRMs‘ satisfied members and NRMs‘ hostile ex-members

Conflict Resolution through Mediation

Mediator, Paula Enloe, speaking at the San Jacinto County CRCG/Interagency Meeting, on the topic of Conflict Resolution. Paula Enloe, Texas Law Mediation. www.texaslawmediator.

On mediation and conflict resolution

Kofi Annan shares what he has learned about successful and constructive interpersonal communication.

Transformation of Mediation – new Conflict Advisory Panel (CAP) Forum

John Reid, CEO, CATAAlliance interviews Paul LaBarge, Founding Partner, LaBarge Weinstein on the need for a transformation of the mediation process.

The interview and related Survey Report is one of the underpinning of a new Conflict Advisory Panel (CAP) is a forum that provides information about cost effective ways to resolve conflict while preserving business relationships. CAP moderated by experts in a range of topics and models of alternative conflict resolution.

++ Action Item: Please join CAP and benefit from peer networking, guidance and information exchange at this URL:

Creative Mediation – Conflict at work

Creative Mediation “Come to the Table” PSA

Family conflict/mediation skit– Oakland University

Conflict involving Mark and Meredith that leads to mediation between the siblings.

A short film by Peacemakers showing what peer mediation training looks like in a primary school

This short film captures what a three-day peer mediation training session looks like. The training is run by who have a long history of delivering creative conflict resolution training to adults and children in primary schools in the West Midlands.

Killing the Count – Mediation and Assassination

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After rescuing 30,000 concentration camp inmates in WWII, Count Folke Bernadotte was appointed the United Nation’s first mediator in the Arab-Israeli conflict, and was assassinated in September 1948 by Zionist extremists during an official visit to Jerusalem.

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Joe Folger: Conflict in the Field – Video

The most widely used mediation model places an emphasis on helping people find common ground. His model is different. Transformative mediation is about supporting people in their differences if that is what people want. This has created an ideological clash in the field